Effective Date: January 1, 2026  •  Last Updated: January 1, 2026

1. Information We Collect

1.1 Information You Provide

When you contact us, schedule a consultation, or communicate with us by email or phone, we may collect personal information including your name, email address, phone number, company name, and details about your business and marketing goals. This information is provided voluntarily by you and is used solely to respond to your inquiry and deliver our services.

1.2 Usage and Technical Data

When you visit our website, we may automatically collect certain technical information through analytics tools, including your IP address, browser type, device type, pages visited, time spent on the site, and referring URLs. This data is collected in aggregate and helps us understand how visitors interact with our website so we can improve it.

2. How We Use Your Information

We use information we collect for the following purposes:

  • Responding to inquiries and scheduling consultations
  • Delivering contracted digital marketing services to clients
  • Sending service updates, proposals, and performance reports to clients
  • Improving the performance and content of our website
  • Complying with applicable legal obligations

We do not sell personal information to third parties. We do not use your personal information to serve advertising on behalf of unaffiliated companies.

3. Information Sharing and Disclosure

3.1 Service Providers

We may share information with trusted third-party service providers who assist us in operating our website and delivering our services, including scheduling tools, email platforms, and analytics providers. These providers are contractually obligated to handle data only as directed by us and in accordance with applicable privacy law.

3.2 Legal Requirements

We may disclose your information if required to do so by law, court order, or governmental authority, or when we believe disclosure is necessary to protect our rights, the safety of others, or to investigate fraud.

3.3 Business Transfers

In the event of a merger, acquisition, or sale of all or a portion of our business assets, personal information may be transferred as part of that transaction. We will notify affected individuals of any such change in ownership or control.

4. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies, including Google Analytics, to collect information about how visitors use the site. These tools help us understand traffic patterns, measure the effectiveness of our content, and improve the user experience.

You may disable cookies through your browser settings at any time. Disabling cookies will not prevent you from using our website, though some features may function differently. For full details on our cookie practices, please review our Cookies and GDPR Policy.

5. Data Security

We implement commercially reasonable technical and organizational measures to protect personal information from unauthorized access, disclosure, alteration, or destruction. These measures include secure communications protocols, restricted access to client data, and industry-standard data handling practices.

No method of transmission over the internet or electronic storage is completely secure. While we work diligently to protect your information, we cannot guarantee its absolute security.

6. Your Rights

Depending on your location, you may have the following rights with respect to your personal information:

  • The right to access and receive a copy of personal information we hold about you
  • The right to request correction of inaccurate or incomplete information
  • The right to request deletion of your personal information, subject to legal obligations
  • The right to opt out of marketing communications at any time
  • The right to data portability, where applicable under law

To exercise any of these rights, please contact us using the information on our Contact page. We will respond to verifiable requests within the timeframe required by applicable law.

7. Children's Privacy

Our website and services are directed to adults and businesses. We do not knowingly collect personal information from individuals under the age of 13. If we become aware that we have inadvertently collected information from a child under 13, we will take steps to delete that information promptly.

8. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or business operations. When we make material changes, we will update the effective date at the top of this page. We encourage you to review this policy periodically. Your continued use of our website following any update constitutes acceptance of the revised policy.

9. Contact Us

If you have questions or concerns about this Privacy Policy, or if you would like to exercise your privacy rights, please contact us:

Charles Taylor Online LLC
Bridgewater, New Jersey 08807
Contact Page